• "Event": PMUX Conference taking place on 31 of March - 4 of April, Cairo, Egypt.
• "Ticket-holder": Only the individual whose name appears on the ticket.
• "Partner": Spouse/domestic partner accompanying a primary ticket holder.
2.1. The Organiser offers multiple ticket tiers ( Essential Experience, Ultimate Experience, PArtner Ticket).
2.2. Each ticket grants the bearer the specific benefits and venue access listed on the official sales page pmux.club .
2.3 Non-Transferability
Tickets are strictly personal and non-transferable.
No name changes permitted after purchase.
2.4 ID Verification
Valid government ID (passport/driver’s license) matching the exact ticket name (Latin script) required for:
- Event entry
- Hotel check-in
- Gala Dinner access
Mismatched names result in denied entry without refund.
2.3 Partner Tickets
Eligibility: Only for partners of Ultimate/Essential ticket holders.
Benefits include:
• Shared double-occupancy hotel room with primary holder
• Access to Gala Dinner (when accompanied by primary holder)
Exclusions:
- No conference session access
- Invalid if primary holder is absent
3.1. All deposits must be fully paid within 3 months of initial payment. Unpaid deposits after this period will be automatically canceled without refund. Final balances are due by the stated deadline prior to the Event.
3.2. Refunds are calculated based on the Event start date (31 of March):
Before 14 August | 100%
15 Aug – 14 Nov | 75%
15 Nov – 14 Dec | 50%
15 Dec – 1 March | 25%
1 March - 31 march/no-show | 0%
4.1 Postponement
• Tickets remain valid for the new date.
• Refund requests must be submitted within 14 days of postponement announcement.
4.2 Cancellation
• Full ticket price refunded (minus processing fees) within 30 business days.
4.3 Attendee Responsibilities
• The Organizer is not liable for:
• Travel/accommodation costs
• Visa rejections
• Force majeure disruptions
5.1. Professional videographers, photographers, and interpreters may attend only with prior written approval from the Organizer. All media personnel must possess valid conference tickets of the appropriate type granting them access to the event areas where they will be working.
5.2 The inviting party is fully responsible for all costs associated with their media team, including tickets, equipment fees, insurance, and any additional venue requirements. Media personnel must comply with all venue regulations and safety protocols at all times.
Unauthorized recording equipment will be confiscated, and violations may result in immediate removal from the Event without refund.
6.1 Verification Process
Primary + Partner ticket holders must present IDs together at:
• Registration
• Hotel check-in
• Gala Dinner entry
6.2 Behavior Policy
The Organizer reserves the right to eject without refund anyone:
• Using falsified tickets
• Disrupting sessions
• Violating venue rules
By purchasing, you agree to:
• Data processing under GDPR/CCPA regulations.
• Promotional communications from the Organizer.