Introduction

PMUX (“we”, “us”, or “our”) provides the PMUX mobile application and website (collectively, the “App” or “Services”) to help users discover, register for, and participate in professional events.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Services. By accessing or using the App, you agree to the practices described in this Privacy Policy.

Information We Collect

Information you provide

• Registration details such as your name, email address, phone number, and other contact information.

• Event-related information including event registrations, ticket purchases, bookmarked sessions, and attendance.

• Feedback and communications such as messages sent to customer support, survey responses, or other communications you choose to provide.

Information Collected Automatically

When you use the App, we automatically collect certain information, including:

• Usage data such as app interactions, pages viewed, features used, crash logs, and performance data.
• Device information including device type, operating system, app version, language settings, and IP address.

• Analytics data collected through third-party analytics tools (such as Google Firebase and Google Analytics) to understand how users interact with the App and improve performance and user experience.

• Identifiers such as device identifiers and advertising identifiers, where permitted by law.


Cookies & Tracking Technologies

Our website and App may use cookies, SDKs, pixels, and similar tracking technologies to:

• Enable core functionality

• Remember user preferences

• Analyze usage and performance

• Measure marketing effectiveness
You can control or disable cookies through your browser or device settings. Please note that disabling cookies may affect certain features of the Services.

Optional Permissions

We may request access to certain device features only with your consent, including:

• Location data (approximate location) to enhance event discovery and recommendations.

• Camera and photo access to scan QR codes, upload profile pictures, or complete event-related actions.
You may revoke these permissions at any time through your device settings.

Sensitive Information
We do not knowingly collect sensitive personal data such as health information, biometric data, ethnicity, or religious beliefs.

How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the App and Services

• Manage event registrations, tickets, and user accounts

• Personalize content and event recommendations

• Communicate with you regarding events, updates, and important notices

• Send marketing or promotional communications (you may opt out at any time)

• Conduct analytics and research to improve the App
• Detect, prevent, and address fraud or misuse
• Comply with legal and regulatory obligations

Sharing of Information

We may share your information only in the following cases:

• Event organizers and sponsors to facilitate registrations and event-related communications

• Service providers (such as hosting, analytics, payment processing, and customer support providers) operating under strict data protection agreements

• Affiliates or partners for purposes consistent with this Privacy Policy

• Legal authorities when required by law or to protect rights and safety

• With your consent, such as when you choose to share information via third-party integrations

We do not sell your personal data to third parties.

Legal Basis for Processing (GDPR – EEA & UK)

If you are located in the EEA or the UK, we process your data under the following legal bases:

• Performance of a contract

• Legitimate interests (such as improving services and analytics)

• Consent (for optional data and marketing communications)

• Legal obligations

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

Data Security

We apply appropriate technical and organizational security measures to protect your personal information. However, no method of transmission or storage is 100% secure.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data is deleted or anonymized once no longer needed.

International Data Transfers

Your information may be processed outside your country of residence. Where required, we rely on legally approved safeguards such as Standard Contractual Clauses.

Children’s Privacy

The App is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App with an updated “Last updated” date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: [email protected]

• Address: Cairo, Egypt